After-hours and Emergency Plumbing Services
Your Trusted Local Emergency Plumber
Do you need a 24-Hour Plumber?
Do you have no water?
Do you have a blocked drain, toilet or gutter?
Do you have a burst pipe or valve?
Do you need assistance with a plumbing related emergency?
Do you need a local plumber right now?
PERL Plumbers can provide an after-hours plumber in most areas throughout New Zealand.
When you need a quick response to get your plumbing issue sorted – whether you are a residential customer, a property owner or business owner – the team at PERL Plumbing can assist. Even if it is the middle of the night or a public holiday, we are always standing by to resolve your plumbing or gas issue in the quickest possible time. We know that no one likes a cold shower and that blocked toilets have never made for a happy family, let alone when a water pipe bursts and water is leaking everywhere.
PERL Plumbing are the trusted experts who can attend to all your emergency plumbing needs.
What Can Our Emergency Plumbers Help You With?
After–Hours Rates
Normal office hours (minimum charge includes Van & Mileage & first half an hour onsite)
Monday to Friday 7am – 5pm
After hours (emergency callout charges apply)
Monday to Friday 5pm – 7am
Saturday & Sunday all day
Public Holidays all day
PLEASE NOTE: Customers will be charged for after-hours call out rates in addition to all revisit rates if required the next day to complete the job.
EMERGENCY EMERCENCY EMERGENCY EMERGENCY EMERGENCY
If there is an immediate likelihood or actual incident of serious injury or death please make contact with emergency services immediately.
EMERGENCY SERVICES DIAL 111
What to Expect from A PERL After-Hours Plumber?
When you call PERL Plumbing after hours your call will be answered by a person in our NZ call centre. They are not a plumber but are there to get you connected to one as soon as possible.
They will take your personal details and provide you with our details including our charges and after-hours fees so we can best help you out in a time of your plumbing emergency.
They will then quickly arrange our Emergency Plumber to contact you directly.
If our Emergency Plumber is already attending to another customers plumbing emergency there may be a slight delay, however depending on what they are doing and your location your Emergency Plumber should be able to get to you within about 30 minutes.
The Emergency Plumber carries a good range of parts in his van but on occasions depending on the issue cannot always guarantee that they will have all the correct parts needed to fully sort your plumbing issue. Assuming all parts are available they will rectify your issue immediately with as minimum interruption as possible.
However, if they don’t have the right parts, they will do their very best (possibly isolating the plumbing problem or switching your water or gas off for the night, or maybe just making a temporary repair) depending on the situation.
If this occurs the Emergency Plumber will inform you in order to arrange for a return the next normal working day and in normal working hours to make a full repair or replacement.
PERL Plumbing have a great process in place for handling our after-hours calls to ensure that even during after-hours times our customers still get fantastic service from our Emergency PERL Plumbers.
Please Do Not Email Us
Emails are only cleared during regular Office Hours between 7.00am – 5.00pm Monday – Friday.
CONTACT US
If you require after hours or emergency support for a plumbing issue, please make contact with our call centre and they will get you connected directly to one of your local after-hours emergency plumbers.
0800 438 7375 (0800 GET PERL)
